Kartel Needs- Customer Service Representative

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Kartel Needs- Customer Service Representative

 

Kartel is a leading brand of backup power systems including Inverters, Solar Panels, UPS, Solar Charge Controllers, Deep Cycle batteries etc. Our products are recognized worldwide for their resilient quality and reliability for a wide range of domestic and commercial applications.

We are recruiting to fill the position below:

 

Job Title: Customer Service Representative

Location: Ikeja, Lagos
Employment Type: Full-time

Job Responsibilities

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.

Qualifications

  • Interested candidates should possess a Bachelor’s Degree with at least 1 year experience.

Salary
N70,000 – N90,000 / Month.

 

How to Apply
Interested and qualified candidates should forward their CV to: careers@skyvillelimited.com using the Job Title as the subject of the email

Application Deadline 27th June, 2023.

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